Resources for AI in UX Research
AI is becoming more and more a part of everyday UX research processes, but it can still be confusing to navigate where it actually helps and what should still be kept in human hands.
Thankfully the UX research community is full of incredible resources of all kinds to stay up-to-date on what's going on with AI in user research and the best way to use it from experts!
We've gathered the latest resources on AI in UX research so you'll have it all in one place and we'll regularly update it with the latest releases.
Happy learning and researching!
The MIT study that could change how UX researchers use AI
Why doing research work yourself first might be better than going "AI first".
Evaluating AI-Simulated Behavior: Insights from Three Studies on Digital Twins and Synthetic Users
AI-simulated users can fill in missing data and predict population-level trends. They perform better when they are based on extensive contextual information.
Where AI Belongs in UX Research and Where It Doesn’t
A practical framework for deciding what to automate, what to augment, and what to keep in human hands.
Why User Self-Efficacy Matters for AI Product Success
New Research on what makes users trust GenAI chatbots.
Fake Users, Real Problems: A Startup Guide to AI in UX Research
If synthetic users can help us brainstorm, can they also be relied on for user testing, particularly in environments where speed and efficiency are everything?
Accelerating Research with AI
AI can speed up certain research tasks but is currently most helpful in the planning and analysis stages.
Choosing the Right AI UX Research Tool: A Strategic Guide for UX Teams
Which AI UX research tool is right for you? From hallucination safeguards to cultural impact, Dr. Llewyn Paine breaks it all down with 4 key questions.
The Best Argument Against Synthetic Users Came From Anthropic's Alignment Team. (They Didn't Mean To)
Anthropic publishes the clearest and most technically grounded explanation of how synthetic user simulations works.
Prototyping AI in Live Research with Bold Insight & Panasonic Well.
Erin May sits down with Larry Becker and Gavin Lew of Bold Insight to explore how researchers can prototype AI experiences that don't exist yet.
How to Use AI Without Losing Your Research Soul with Nikki Anderson of Drop in Research
Ben Wiedmaier sits down with user research consultant Nikki Anderson to explore how researchers can stay relevant when budgets are tight and stakeholders are stressed.
Positioning Your Portfolio For AI Skills with Aneta Kmiecik of Be Your Own Design Team
Erin May sits down with Aneta Kmiecik, founder of Be Your Own Design Team, to tackle one of the biggest questions facing designers today: how to position AI skills in portfolios and resumes.
Why AI Can't Replace Qualitative Research with Sam Ladner from Workday
Erin May sits down with Sam Ladner, Senior Principal Researcher of Strategy at Workday, to explore the evolving role of AI in qualitative research.
Contextual Research Renaissance in AI Era | Leisa Reichelt
Leisa, former Head of Research and Insights at Atlassian, reflects on how AI is changing the UX research industry.
Designing AI Products | Vitaly Friedman
Vitaly, the UX lead with the European Parliament and co-founder of Smashing Magazine, reflects on the messy reality of designing AI products and why UX matters more than ever in the age of artificial intelligence and AI agents.
Designing AI Products | Vitaly Friedman
Vitaly, the UX lead with the European Parliament and co-founder of Smashing Magazine, reflects on the messy reality of designing AI products and why UX matters more than ever in the age of artificial intelligence and AI agents.
AI for UX Analysis: How Accurate Is It? (feat. Christian Holst & Jamie Holst, Baymard Institute)
As AI-powered tools flood the market promising quick evaluations and audits, this episode dives into a critical issue: the reliability of these tools.
The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins)
Therese Fessenden talks with Thomas Watkins about why understanding the human mind is still a true superpower for designers, researchers, and product teams.
Conversational Design and UI: Why Language Matters More Than Ever
In this episode, host Laura Klein sits down with Erika Hall, author of Conversational Design and Just Enough Research, to re-visit a topic that's only gotten more relevant since her book came out in 2018.
How to become an insight-led organization in the age of AI
This session explores how teams at any stage of research maturity can grow their practice, work more collaboratively, and embed insights into everyday decision-making.
AI Do’s and Don’ts for User Research Analysis
Join us for a session with Nick Babich where he'll share best practices, common pitfalls, and real-world examples of human-AI workflows that enhance speed, quality, and scale without sacrificing nuance or ethics!
Balancing AI Use in the UX Research Workflow: Insights from an NN/g Expert
Laura Klein (Principal Experience Specialist at NN/g) discusses practical strategies that help accelerate insights, refine skills, and maximize impact with Alexander Knoll (CEO and Co-Founder at Condens).
Doing Research in an AI World: Understanding Tradeoffs and Owning Impact
Maria Rosala, Director of Research at NN/g, discusses where human judgement is critical in the research process, how to assess tradeoffs between quality and speed, and why claims like “AI removes bias” are misleading.
Evaluating AI Tools for UX Research: Aligning Strategy, Risk, and Culture
In this webinar, Dr. Llewyn Paine will share a practical framework for evaluating AI-powered research tools.
From Chaotic to Atomic Research: Building a Repository From Scratch in the Age of AI
Join us for an insights-packed session with Michaël Dufranne as he walks through how to build a research repository from scratch using Atomic Research principles.
Unlock Fast & Deep Analysis in Condens with Smart Survey Design & Generative AI
In this Coffee Chat, we're flipping the script: starting with the end goal and working backwards to build a setup that actually scales.
The Early Adopter’s Guide to AI Moderation in UX Research
A one-stop resource for adding this powerful research method to your toolkit, including best practices and use cases for starting.
AI UX research
Learn practical strategies for integrating AI tools into your workflow while maintaining human oversight and quality.
A Practical Guide to AI in User Research Analysis
AI is changing how user research analysis gets done, but not what makes it good. This guide shows you where AI helps, where it doesn't, and how to use it without losing rigor.
UserTesting’s 2026 State of AI in Retail Experiences
This study reveals where the perspectives of retailers and shoppers align, where they diverge, and what we can expect in terms of top priorities in 2026.
AI in User Research Analysis: What 332 Practitioners Told Us About the Gap Between Speed and Trust
We ran a survey with 332 research practitioners. This report walks through what we found, where the patterns are clearest, and where the data raises more questions than it answers.
AI Customer Research Analysis for Designers, Researchers and PMs
If you’ve felt stuck in endless ChatGPT loops, redoing AI’s work, or wondering if there’s a better way—this is for you.
AI for UX Researchers
In this workshop, you’ll learn a framework for vetting AI capabilities, practice it with cutting-edge AI tools, and discover opportunities to evolve the role of research in this new world.
Phillis is a Content Marketing Strategist at Condens. As a content creator, she produces both long and short-form content in various formats, from blog articles and social media posts to video snippets. She is passionate about ensuring that her work is high-quality and strives to publish content that is both informative and actionable for the UX research community.
